Privacy Policy
Last updated: July 1, 2026
OneCartNG ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and what rights you have over it. It applies to all users of onecartng.com.
1. Information We Collect
Account information
- Full name and email address (collected at sign-up)
- Phone number (optional, for Nigerian-format contact)
- OAuth profile data if you sign in via Google or another provider
Shopping data
- Cart names and cart items you save (product URLs, names, prices, images)
- Store selections and purchase flags you mark manually
Affiliate and usage data
- Affiliate link clicks and associated session IDs
- User-agent strings (browser/device type) attached to affiliate click records
- A hashed version of your IP address (we never store raw IPs)
- Price history snapshots for products you track
Technical data
- Authentication session tokens (managed by Supabase)
- Log data retained by our hosting provider (Vercel) for up to 30 days
2. How We Use Your Information
- Cart management: to store, retrieve, and display your saved products across sessions.
- Affiliate tracking: to generate and record affiliate links so that we can earn a commission when you purchase via a supported store. The IP hash and session ID are required by affiliate networks for fraud prevention.
- Authentication: to verify your identity and keep your account secure.
- Service improvement: to understand which stores and features are most used, so we can prioritise development.
- Communications: to send transactional emails (password reset, account confirmation). We do not send marketing emails without your explicit opt-in.
- Legal compliance: to respond to lawful data requests and enforce our Terms of Service.
4. Your Rights (NDPR & GDPR)
You have the following rights over your personal data under the Nigeria Data Protection Regulation (NDPR) 2019 and, where applicable, the EU General Data Protection Regulation (GDPR):
- Access: request a copy of all personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your account and all associated data. See section 7.
- Restriction: request that we limit processing of your data while a dispute is resolved.
- Portability: receive your cart data in a machine-readable format (JSON or CSV).
- Objection: object to processing based on legitimate interests.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at privacy@onecartng.com. We will respond within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
6. Data Retention
- Your account data (profile, carts, cart items, affiliate clicks) is retained for as long as your account is active.
- On account deletion, all personally identifiable data is permanently deleted within 30 days.
- Aggregated, anonymised analytics data (no personal identifiers) may be retained indefinitely for product analysis.
- Vercel server logs are retained for 30 days and then automatically purged.
- Data deletion requests are retained for 12 months to demonstrate compliance, then deleted.
7. Account & Data Deletion
You can request deletion of your account and all associated data in two ways:
- Self-service (coming soon): Account settings → Delete Account. This will immediately deactivate your account and schedule all data for deletion within 30 days.
- Manual request: Submit a request via our Data Deletion page or email privacy@onecartng.com with the subject line "Data Deletion Request". We will complete deletion within 30 days and send you a confirmation.
8. Contact Us
For any privacy questions or to exercise your data rights, contact OneCartNG at:
OneCartNG
Email: privacy@onecartng.com
Website: onecartng.com